TRUST

Trust is important in the workplace, but how does it impact your performance at work and how can we measure it?

Research done by neuroscientist Dr. Paul Zak found that compared with people at low-trust companies, people at high-trust companies report: 74% less stress, 106% more energy at work, 50% higher productivity, 13% fewer sick days, 76% more engagement, 29% more satisfaction with their lives, 40% less burnout.

Employees in high-trust organizations are more productive, collaborate better with their colleagues, and stay with their employers longer than people working at low-trust companies. They also suffer less chronic stress and are happier with their lives, and these factors fuel stronger performance. Leaders clearly understand the importance of this, in its 2016 global CEO survey, PwC reported that 55% of CEOs think that a lack of trust is a threat to their organization’s growth. But what do high-trust teams look like?

Trust leads to psychological safety

The application of this concept is creating a psychologically safe environment at work. Tech-giant, Google, performed a 2-year study on performance and found that highest-performing teams had only one thing in common: psychological safety. The research found that when the work environment felt challenging but not threatening, teams could reach high performance even in highly demanding environments. Positive emotions like trust, confidence, and inspiration create oxytocin in our brains and lead to becoming more open-minded, resilient and motivated. At Google, this was one of their success factors.

It all comes down to how much do you trust your team, your leaders, and your company’s management. Without trust, no matter how many resources you have and how competent your team may be, getting things done will always be a battle.

Trust in your Beaconforce Dashboard

Beaconforce worked with Dr. Paul Zak to understand more about the effects of trust on motivation and performance at work. Trust is an ongoing phenomenon that can be influenced by different factors in your work environment. The information you provide Beaconforce with your daily interactions will help build you trust graph in your Beaconforce dashboard. By interacting with Beaconforce you will be able to see how your trust level changes overtime and help you identify events or changes in your environment that affect it.

Remember your answers to these questions will always be kept anonymous. Our algorithm only uses your answers to extract insights and display them in a visual way in your dashboard, in this case in the form of your trust graph.