Trust is important in the workplace, but how does it impact your performance at work and how can we measure it?
Research done by neuroscientist Dr. Paul Zak found that compared with people at low-trust companies, people at high-trust companies report: 74% less stress, 106% more energy at work, 50% higher productivity, 13% fewer sick days, 76% more engagement, 29% more satisfaction with their lives, 40% less burnout.
Employees in high-trust organizations are more productive, collaborate better with their colleagues, and stay with their employers longer than people working at low-trust companies. They also suffer less chronic stress and are happier with their lives, and these factors fuel stronger performance. Leaders clearly understand the importance of this, in its 2016 global CEO survey, PwC reported that 55% of CEOs think that a lack of trust is a threat to their organization’s growth. But what do high-trust teams look like?